Service Provider or Seller S.C. Impactful Change SRL, a legal entity of Romanian nationality, having its registered office in Bucharest, sector 6, Valea Lunga Street, no. 7, with serial number in the Trade Register J2023018291406, unique fiscal registration code 48869807.
Buyer – can be any natural person or legal person or any legal entity that directly accesses www.impactfulchange.ro or through another platform and requests the purchase of a service from the portfolio, providing contact details.
Client – can be any natural person or legal entity that has or obtains access to the CONTENT, through any means of communication made available by IMPACTFUL CHANGE (electronic, telephone or direct).
User – any natural person or legal entity logged into the Site, who, by providing data, has agreed to the site-specific clauses in the General Terms and Conditions section.
Nickname – pseudonym by which a particular User/Client/Buyer can add Content to the Site. The Nickname is associated with the User/Client/Buyer's information on the Site under the name "User Name".
Site – online domain hosted at the web address www.impactfulchange.ro and its subdomains.
Comanda – un document electronic ce intervine ca forma de comunicare intre Vanzator si Cumparator prin care Cumparatorul transmite Vanzatorului, prin intermediul Site-ului intentia sa de a achizitiona Servicii de pe Site.
Goods and Services – any product or service, listed on the site, including the services mentioned in the Order, to be provided by the Seller to the Buyer as a result of the concluded Contract.
Campaign – the action of displaying for commercial purposes, a finite number of Services with a limited and predefined stock, for a limited period of time established by the Seller.
Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
Content
• all information on the Site that can be visited, viewed or otherwise accessed using an electronic device;
• the content of any e-mail sent to Buyers by the Seller by electronic means and/or any other available means of communication;
• any information communicated by any means by an employee/collaborator of the Seller, the Buyer, according to the contact information, specified or not by the latter;
• information related to the services and/or tariffs charged by the Seller in a certain period;
• information related to the Goods and/or Services and/or tariffs charged by a third party with whom the Seller has concluded partnership contracts, in a certain period;
• data relating to the Seller, or other privileged data of the latter.
Commercial Communications – periodic means of information, by telephone or electronically, any type of message sent (such as: e-mail/SMS/telephone/mobile push/webpush/etc.) containing general and thematic information, information regarding products similar or complementary to those you have purchased, information regarding offers or promotions, information regarding new or available services as well as other commercial communications such as articles, market research and opinion polls.
Transaction – the collection or reimbursement of an amount resulting from the sale of a Service by IMPACTFUL CHANGE to the Buyer, by using the services of the card processor approved by the Seller, regardless of the delivery method.
Specifications – all specifications and/or descriptions of the Services as stated in their description. The Client may request additional information from the Company beyond what is published on the Site or in the promotional advertisement.
2.1. By registering the data, the Buyer agrees to the form of communication (telephone, electronic, via website or e-mail) through which the Seller conducts its commercial operations.
2.2. For justified reasons, the Seller reserves the right to modify the quantity of Services in the Order (if the number of places available for a service or the quantity has become unavailable). If this happens, the Buyer will be notified at the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.
2.3. After completing the payment made through a digital transaction, the customer will receive in electronic or physical format, if necessary, proof of payment in the form of a tax invoice and the service contract, after confirming registration.
2.4. The document and information made available by the Seller on the Site will form the basis of the Contract, supplemented by data relating to the type of service purchased, the duration and conditions of supply.
3.1. Access to place an Order is allowed to any Client/Buyer. For justified reasons IMPACTFUL CHANGE. reserves the right to restrict the Client/Buyer's access to place an Order and/or to some of the accepted payment methods, if it considers that based on the conduct or activity of the Client/Buyer on the Site, his/her actions could in any way harm IMPACTFUL CHANGE. In any of these cases, the Client/Buyer may contact the Customer Relations Department of IMPACTFUL CHANGE, to be informed about the reasons that led to the application of the aforementioned measures.
3.2. Communication with the Seller can be achieved through direct interaction with him/her or through the addresses mentioned in the "contact" section of the Site. The Seller is free to manage the information received without having to provide justification for this.
3.3. In the event of an unusually high volume of traffic coming from an internet network, IMPACTFUL CHANGE reserves the right to ask Customers/Buyers to manually enter captcha validation codes, in order to protect the information on the Site.
3.4.IMPACTFUL CHANGE may publish on the Site information about the Services and/or promotions practiced by it or by any other third party with whom IMPACTFUL CHANGE has concluded partnership contracts, within a certain period of time and within the limits of their availability.
3.5. All tariffs related to the Services presented on the Site are expressed in lei (RON) and include VAT.
3.6. In the case of online payments, the Seller is not/cannot be held responsible for any other additional cost incurred by the Buyer, including but not limited to currency conversion fees applied by the issuing bank of his card, if the currency of issue differs from RON. The Buyer is solely responsible for this action.
3.7. All information used to describe the Goods and/or Services available on the Site (static/dynamic images/multimedia presentations/etc.) does not represent a contractual obligation on the part of the Seller, as they are used exclusively for presentation purposes.
The Seller may assign and/or subcontract to a third party the Services related to the fulfillment of the Order, with the Buyer's information, without the Buyer's consent being required. The Seller shall always be liable to the Buyer for all contractual obligations.
5.1. The Content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of IMPACTFUL CHANGE, all rights obtained in this regard directly or indirectly (through licenses for use and/or publication) being reserved to it.
5.2. The Client/Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than the original one intended by IMPACTFUL CHANGE, include any Content outside the Site, remove the signs signifying IMPACTFUL CHANGE's copyright on the Content, as well as participate in the transfer, sale, distribution of materials created by reproducing, modifying or display of the Content, except with the express written consent of IMPACTFUL CHANGE.
5.3. Any Content to which the Client/Buyer has and/or obtains access by any means is subject to the Document, if the Content is not accompanied by a specific and valid user agreement concluded between IMPACTFUL CHANGE and it, and without any implicit or express warranty formulated by IMPACTFUL CHANGE with reference to that Content.
5.4. The Client/Buyer may copy, transfer and/or use the Content only for personal or non-commercial purposes, only if these do not conflict with the provisions of the Document.
5.5. In the event that IMPACTFUL CHANGE grants the Client/Buyer the right to use, in the form described in a separate user agreement, a certain content, to which the Client/Buyer has or obtains access following this agreement, this right extends only on that content or those defined in the agreement, only during the existence of it or these contents on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of IMPACTFUL CHANGE for the respective Client/Buyer or any other third party who has/obtains access to this transferred content, by any means and who could be or is prejudiced in any way as a result of this content, during or after the expiration of the user agreement.
5.6. No Content transmitted to the Client or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and/or viewing does not constitute a contractual obligation on the part of IMPACTFUL CHANGE and/or the employee/employee of IMPACTFUL CHANGE who mediated the transfer of the Content, if it exists, with respect to the respective content.
5.7. Any use of the Content for purposes other than those expressly permitted by this Document or the accompanying user agreement, if any.
6.1. The Client/Buyer can place Orders on the Site, by selecting the desired Services and completing the Order by making payment through one of the methods expressly indicated. After making full or partial payment, the client will be contacted directly or electronically to provide details of the provision of services, to receive the invoice for the payment and/or the collaboration contract.
6.2. By completing the payment, the Buyer agrees that all data provided by him, necessary for the purchase process, are correct, complete and true at the date of placing the Order.
6.3. By completing the Order, the Buyer agrees that the Seller may contact him, by any means available / agreed by the Seller, in any situation in which it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order placed by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of either party to the other or without either party being able to claim damages from the other in the following cases:
6.4.1. Non-acceptance by the issuing bank of the Buyer's card of the transaction, in the case of online payment;
6.4.2. Invalidation of the transaction by the card processor approved by IMPACTFUL CHANGE, in the case of online payment;
6.4.3. The data provided by the Client/Buyer, on the Site are incomplete and/or incorrect;
6.5. The Buyer has the right to withdraw from the Contract, to waive a Service until its provision, without invoking any reason and without incurring any costs other than delivery costs, if materials related to the service delivered have been sent to him,
Thus, according to GEO no. 34/2014, the period for returning a Good or waiving a Service expires within 14 days from:
- the day on which the Buyer registers for the course or purchases the service and makes the payment
6.6. If the Buyer decides to withdraw from the Contract and receive the equivalent of the amount paid, he will be able to announce this wish through the contact form available in the Contact section
6.7. If the Client/Buyer requests withdrawal from the Contract within the legal withdrawal period from the contract, he must also return any gifts that have accompanied the respective product. If the Order is paid, the Seller will refund the amount within a maximum of 14 (fourteen) days from the date the Buyer informs the Seller of his decision to withdraw from the Contract.
The amount will be returned as follows:
6.7.1. for Orders paid by bank card; by refunding the account from which the payment was made or by selecting another service with a similar/lower or higher value, with the difference being transferred to the account or the customer paying only the difference.
6.8. The Seller may postpone the reimbursement of the amount until receipt of the materials provided or until receipt of proof that they were shipped, if he has not offered to recover the materials himself (the most recent date will be taken).
6.9. If the Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Customer/Buyer of this fact and will return the amount to the Buyer's account, within a maximum period of 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed his intention to terminate the Contract.
6.9.1 Information on the product characteristics is available on the product pages of our Site. From a legal point of view, the content of the Site does not constitute a proposal for a purchase contract, but a presentation of our offers. Therefore, if you place an order through our Site, your order constitutes an offer to purchase a product listed on this Site. Your order is followed by our acceptance, as described below.
6.9.2 The order can be placed both through the site, through other platforms or by direct discussion. To order on the site, you will go through a simple process, at the end of which you will confirm the order by providing your Customer data and making the payment. The button will clearly indicate that placing the order implies your obligation to pay. Before confirming the order, you are always informed of the total price to be paid and you will always have the opportunity to check and possibly correct the order.
7.1. IMPACTFUL CHANGE will maintain the confidentiality of any information you provide. Disclosure of the information provided will only be possible under the conditions mentioned in this Document.
7.2. No public statement, promotion, press release or any other form of disclosure to third parties will be made by the Buyer/Client regarding the Order/Contract without the prior written consent of the Seller.
7.3. By transmitting information or materials through this site, you provide the Seller with unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, in its own interest, this information, ideas, concepts, know-how or techniques that you sent us through the Site.IMPACTFUL CHANGE will not be subject to obligations regarding the confidentiality of the information sent, unless the legislation in force provides other specifications in this regard.
8.1. The Buyer/User may at any time change his/her option regarding the consent given to the Seller for Commercial Communications containing general and thematic information including information regarding offers or promotions, at any time, as follows:
By written notification to one of the Seller's contact details or by direct contact form on the site, in the Contact section The Customer/User may unsubscribe, at any time, from Commercial Communications by accessing the unsubscribe link displayed in the commercial messages received from the Seller or by contacting the Seller in this regard.
Also, in order to improve the offer of Services and the shopping experience, we will use your data to conduct market research and opinion polls. The information obtained as a result of this market research and opinion polls will not be used by us for advertising purposes but only for those mentioned above. Your responses to market research and opinion surveys will not be associated with your identity, transmitted to third parties, or published. You may object to the use of your data for market research and opinion surveys at any time by accessing the unsubscribe link displayed in the message or by contacting the Seller.
9.1. The prices of the Services displayed on the website www.impactfulchange.ro include VAT according to the legislation in force. Where prices are not displayed, the price of the Services can be discussed with the client depending on the duration of the collaboration, the number of hours and the time of the intervention, as well as the subject of the Contract, concluded as an agreement between the two parties.
9.2. The price, payment method and payment term are specified in each Order. The Seller will issue an invoice to the Buyer for the Goods and Services delivered, the Buyer's obligation being to provide all the information necessary for issuing the invoice in accordance with the legislation in force.
9.3. The Seller will send the Buyer the invoice related to the Order containing Services sold by IMPACTFUL CHANGE, as well as for any other payments related to the Order, exclusively in electronic format, by electronic mail, to the e-mail address mentioned by the Buyer in his Account.
9.4. For a correct communication of the invoice related to the Order, the Buyer is obliged to provide the correct contact details - telephone and email and to correctly complete the name and requested information
9.5. Through this method of communication, the Buyer, by accessing his Account, will have a record of the invoices issued by IMPACTFUL CHANGE, being able to save and archive them at any time and in any way he chooses. wishes.
9.6. By sending the Order, the Buyer expresses his/her agreement to receive invoices in electronic format by adding them by IMPACTFUL CHANGE. Account or via electronic mail, to the e-mail address mentioned by the customer.
9.7. In case this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us of this aspect at the following e-mail address: office@impactfulchange.ro
We consider ensuring the right to the protection of personal data as a fundamental commitment of Impactful Change, therefore we will dedicate all the necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (the “General Data Protection Regulation” or “GDPR”), as well as with any other legislation applicable in Romania. Since one of the essential principles of this legal framework is transparency, we have prepared this document through which we wish to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to our products and services, including through our website or through the applications available on your mobile phone.
We reserve the right to periodically update and modify this Privacy Policy, to reflect any changes in the way we process your personal data or any changes in legal requirements. In the event of any such change, we will post the modified version of the Privacy Policy on our website, which is why we ask you to periodically check the content of this Privacy Policy.
For the purposes of data protection legislation, we are a controller when we process your personal data.
Since we are always open to hearing your opinions, as well as providing you with any additional information you may need regarding the processing of your data, we encourage you to contact Impactful Change with information regarding data protection at the e-mail address office@impactfulchange.ro. or by electronic mail at office@impactfulchange.ro or by courier at Bucharest, sector 6, Strada Valea Lunga, nr.7, bl.140, sc C, ap 110.
In general, we collect your personal data directly from you, so you have control over the type of information you provide to us. For example, we receive information from you as follows:
• When you register on the page of one of the Impactful Change services, you send us: your email address, first and last name and phone number
• When you place an order, you provide us with information such as: the desired service, first and last name, delivery address, billing details, payment method, phone number, bank card details, etc.
We may also collect and subsequently process certain information regarding your behavior while visiting our website or using the smartphone application, in order to personalize your online experience and provide you with offers tailored to your profile.
We invite you to find out more details in this regard by consulting the section regarding the purposes of processing below.
On our website and in the smartphone application we may store and collect information in cookies and similar technologies, in accordance with Cookie Policy.
We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation in special categories of personal data. We also do not wish to collect or process data of minors who have not reached the age of 16.
We will use your personal data for the following purposes:
To provide Impactful Change services to your benefit
This general purpose may include, as appropriate, the following:
• Creating and managing your account within the Impactful Change platform;
• Processing orders, including their receipt, validation, shipping and delivery;
• Resolving cancellations or problems of any nature relating to an order, goods or services purchased;
• Returning services in accordance with legal provisions;
• Reimbursing the value of services in accordance with legal provisions;
• Providing support services, including providing answers to your questions regarding your orders or Impactful Change services.
The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between IMPACTFUL CHANGE and you. Also, certain subsumed processing these purposes are required by applicable law, including tax and accounting law.
To Improve Services
We always want to offer you the best online shopping experience. To do this, we may collect and use certain information about your shopping behavior, we may invite you to complete satisfaction surveys following the completion of an order, or we may conduct, directly or with the help of partners, market studies and research.
We base these activities on our legitimate interest in conducting commercial activities, always taking care that your fundamental rights and freedoms are not affected.
For marketing
We want to keep you informed about the best offers for the products/services that interest you. In this regard, we may send you any type of message (such as: e-mail/SMS/telephone/mobile push/webpush/etc.) containing general and thematic information, information about similar or complementary products to those you have purchased, information about offers or promotions, information about products added to the “Account/My Cart” section or the “Account/Favorites” section or that you have shown interest in purchasing, as well as other commercial communications such as market research and opinion polls, and we may display personalized recommendations on the website and in the smartphone application.
In order to provide you with information of interest to you, we may use certain data about your purchasing behavior (e.g. products viewed/added to wishlist/purchased) to create a profile for you. We always ensure that these processing operations are carried out in compliance with your rights and freedoms, and that the decisions taken on their basis do not have legal effects on you and do not significantly affect you. In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by: • Changing your settings in your customer account in the "Preferences" section; • Accessing the unsubscribe link displayed in the messages you receive from us; or by contacting IMPACTFUL CHANGE using the contact details described above. In certain situations, we may base our marketing activities on our legitimate interest to promote and develop our business. In any situation where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can request us at any time, through the means described above, to stop processing your personal data for marketing purposes, and we will comply with your request.
To protect our legitimate interests
There may be situations in which we will use or transmit information to protect our rights and business. These may include:
• Measures to protect the website and users of the IMPACTFUL CHANGE platform from cyber attacks:
• Measures to prevent and detect fraud attempts, including the transmission of information to the competent public authorities;
• Measures to manage various other risks.
The general basis for these types of processing is our legitimate interest in defending our business, it being understood that we ensure that all measures we take guarantee a balance between our interests and your fundamental rights and freedoms.
As a general rule, we will store your personal data. You can ask us to delete certain information or remove it from our database at any time, and we will honor these requests.
Where appropriate, we may transmit or provide access to certain of your personal data to the following categories of recipients:
• courier service providers;
• payment/banking service providers;
• marketing/telemarketing service providers;
• market research service providers;
• insurance companies;
• IT service providers;
• other companies with whom we can develop joint programs to offer our goods and services on the market.
If we have a legal obligation, or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.
We ensure that access to your data by third-party legal entities under private law is carried out in accordance with the legal provisions regarding data protection and confidentiality of information, based on contracts concluded with them.
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, in accordance with industry standards.
The transmission of your personal data is done using state-of-the-art encryption algorithms and we store them on secure servers, while ensuring data redundancy. Despite the measures taken to protect your personal data, we draw your attention to the fact that the transmission of information over the Internet, in general, or through other public networks, is not completely secure, there is a risk that the data may be seen and used by unauthorized third parties. We cannot be responsible for such vulnerabilities of systems that are not
under our control.
The General Data Protection Regulation recognises a number of rights in relation to your personal data. You can request access to your data, correction of any errors in our files and/or object to the processing of your personal data. You can also exercise your right to complain to the competent supervisory authority or to go to court. Where applicable, you may also benefit from the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
More information about each of these rights can be obtained by consulting the table below.
In order to exercise your rights, you can contact us using the contact details set out above. Please note the following if you wish to exercise these rights:
Identity.
We take the confidentiality of all Registrations containing personal data seriously. For this reason, please send us your requests regarding such Registrations using the email address associated with your account. Otherwise, we reserve the right to verify your identity by requesting additional information aimed at confirming your identity.
Fees.
We will not charge you a fee for exercising any of your rights regarding your personal data, unless your request for access to information is unfounded, repetitive or excessive, in which case we will charge a reasonable fee in such circumstances. We will inform you of any fees applied before resolving your request.
Response time.
We aim to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made multiple requests, in which case we will respond within a maximum of two months. We will let you know if we need more than one month. We may ask if you can tell us exactly what you want to receive or what concerns you. This will help us to act faster and shorten the response time to your request.
Third party rights.
We do not have to comply with a request if it would adversely affect the rights and freedoms of other data subjects.
Access
You can ask us to:
• confirm whether we are processing your personal data;
• provide you with a copy of this data;
• provide you with other information about your personal data, such as what data we have, what we use it for, to whom we disclose it, whether we transfer it abroad and how we protect it, how long we keep it, what rights you have, how you can make a complaint, where we obtained your data, to the extent that the information has not already been provided to you through this information.
Rectification
You can ask us to rectify or complete your personal data inaccurate or incomplete. We may try to verify the accuracy of the data before rectifying it.
Data Erasure
You can ask us to erase your personal data, but only if:
• it is no longer necessary for the purposes for which it was collected; or
• you have withdrawn your consent (if the processing of the data was based on consent); or
• you exercise a legal right to object; or
• it has been processed unlawfully; or
• we are subject to a legal obligation to do so.
We are not obliged to comply with your request to erase your personal data if the processing of your personal data is necessary:
• for compliance with a legal obligation; or
• for the establishment, exercise or defense of a right in court.
There are certain other circumstances in which we are not obliged to comply with your request to delete data, although these two are the most likely circumstances in which we could refuse this request
Please note that, before exercising this right, you should download from your IMPACTFUL CHANGE account and save all documents related to orders placed with Impactful Change regardless of whether the billing was made to you or to another natural or legal person (such as: invoices, warranty certificates). If you do not take this step before exercising your right to deletion, you will lose all these documents and IMPACTFUL CHANGE will be unable to make them available to you, as the case may be, because the process of deleting data, namely the Impactful Change account with all its data and documents, is an irreversible process.
Restriction of data processing
You can ask us to restrict the processing of personal data, but only if:
• their accuracy is contested (see the rectification section), to allow us to verify their accuracy; or
• the processing is unlawful, but you do not want the data to be deleted; or
• they are no longer necessary for the purposes for which they were collected, but you need them to establish, exercise or defend a right in court; or
• you have exercised your right to object, and the verification of whether our rights prevail is ongoing.
We may continue to use your personal data following a request for restriction, if:
• we have your consent; or
• to establish, exercise or defend legal claims; or
• to protect the rights of IMPACTFUL CHANGE or another natural person or legal.
Opposition
You may object at any time, for reasons related to your particular situation, to the processing of your personal data based on our legitimate interest, if you consider that your fundamental rights and freedoms prevail over this interest.
You may also object at any time to the processing of your data for direct marketing purposes (including profiling), without invoking any reason, in which case we will cease this processing as soon as possible.
Automatic decision-making
You may request not to be subject to a decision based solely on automated processing, but only when that decision:
• produces legal effects concerning you; or
• affects you in another similar and significant way.
This right does not apply if the decision reached as a result of automated decision-making:
• is necessary for us to enter into or perform a contract with you;
• is authorized by law and there are appropriate safeguards for your rights and freedoms;or
• is based on your explicit consent.
Complaints
You have the right to file a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the supervisory authority for data protection are as follows:
National Authority for the Supervision of Personal Data Processing
B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, postal code 010336, Bucharest, Romania
Phone: +40.318.059.211 or +40.318.059.212;
E-mail: anspdcp@dataprotection.ro
Without affecting your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make all necessary efforts to resolve any problem amicably.
We remind you that you can contact the IMPACTFUL CHANGE Data Protection Officer at any time by submitting your request through any of the following methods:
by e-mail to the address: office@impactfulchange.ro
by post or courier to the address Bucharest, sector 6, Valea Lunga Street, no. 7, bl.140, sc C, ap. 110, with serial number in the Trade Register J2023018291406, unique fiscal registration code 48869807
– cu mentiunea in atentia Responsabilului IMPACTFUL CHANGE cu protectia datelor.
18.1. Neither party shall be liable for failure to perform its contractual obligations if such failure to perform on time and/or properly, in whole or in part, is due to a force majeure event. Force majeure is an unforeseeable event, beyond the control of the parties and which cannot be avoided.
18.2. If, within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party shall have the right to notify the other party of the automatic termination of the Contract without any of them being able to claim any other damages from the other.
These conditions are subject to Romanian law. Any disputes arising between IMPACTFUL CHANGE and Customers/Buyers will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Bucharest.
